Professional technical services to keep your FDM and resin printers performing at their best
FDM Printer Services
Keep your Fused Deposition Modeling (FDM) printers running smoothly with our comprehensive maintenance programs designed for all major brands including Creality, Prusa, and Ultimaker.
Routine Maintenance
Essential servicing to prevent common FDM issues:
Hotend cleaning and nozzle replacement
Bed leveling and calibration
Belt tension adjustment
Lubrication of moving parts
Firmware updates
Starting at 500 EGP
Recommended every 500 print hours
Troubleshooting & Repairs
Diagnosis and repair of common FDM problems:
Extruder jams and clogs
Thermal runaway protection errors
Stepper motor issues
Heated bed malfunctions
Electronic component replacement
Diagnosis: 300 EGP
Parts and labor quoted after diagnosis
Performance Optimization
Upgrade your printer's capabilities:
Precision calibration for dimensional accuracy
Retraction and speed tuning
Advanced slicer profile configuration
Silent stepper driver installation
Auto bed leveling system installation
Starting at 750 EGP
Includes before/after test prints
FDM Maintenance Checklist
Daily Maintenance
Clean print bed with isopropyl alcohol
Check nozzle for debris before printing
Verify first layer adhesion
Listen for unusual noises during operation
Monthly Maintenance
Lubricate Z-axis rods and linear bearings
Check belt tension on all axes
Inspect wiring for wear or damage
Clean extruder gears
Verify all screws and bolts are tight
Annual Maintenance
Replace worn nozzles
Check and replace PTFE tubing if needed
Inspect and replace worn belts
Verify power supply connections
Update firmware to latest version
Resin Printer Services
Specialized maintenance for SLA, DLP, and LCD resin printers including Elegoo Mars, Anycubic Photon, and Formlabs systems.
Resin System Maintenance
Essential care for resin printing components:
LCD screen inspection and replacement
FEP film replacement and tensioning
UV light source calibration
Z-axis lubrication and alignment
Resin vat cleaning and maintenance
Starting at 600 EGP
Includes FEP film replacement
Resin Printer Repairs
Specialized resin printer troubleshooting:
LCD screen failure diagnosis
UV array replacement
Z-axis motor and lead screw issues
Resin leaks and contamination cleanup
Electronic board diagnostics
Diagnosis: 400 EGP
Parts and labor quoted after diagnosis
Safety & Post-Processing
Essential for resin printing environments:
Ventilation system consultation
Resin disposal guidance
Curing station setup
Wash station maintenance
PPE recommendations
Consultation: 300 EGP
Includes safety checklist
Resin Printer Care Guide
After Each Print
Strain resin back into bottle
Wipe vat with plastic scraper
Clean build plate with alcohol
Inspect FEP film for damage
Check LCD screen for resin leaks
Weekly Maintenance
Full resin vat cleaning
Z-axis lubrication (if applicable)
Check screen exposure uniformity
Inspect USB port for resin contamination
Clean exterior surfaces
When Changing Resins
Complete system flush with alcohol
Replace FEP film if cloudy or scratched
Update slicer settings for new resin
Perform exposure test prints
Check compatibility with printer model
Technical Support Services
Get expert assistance for all your 3D printing challenges, available remotely or on-site in Cairo.
Remote Support
Immediate assistance via digital channels:
Live chat support through our website
Video call troubleshooting sessions
Slicer configuration file review
Firmware update guidance
Print failure analysis
First 30 mins: Free
500 EGP/hour after initial period
On-Site Support
Technician dispatch for complex issues:
Available within Greater Cairo
Printer calibration and tuning
Hardware installation and upgrades
Emergency repairs
Small business setup consultation
Starting at 1000 EGP
Plus parts and transportation
Training Programs
Build your 3D printing expertise:
Beginner printer operation
Advanced troubleshooting techniques
Resin printing safety certification
CAD-to-print workflow optimization
Small batch production training
From 1500 EGP/person
Group discounts available
Support Packages
Basic Support Plan
Email support with 48-hour response
Access to knowledge base
10% discount on spare parts
Remote diagnostic sessions: 2/year
Price: 1000 EGP/year
Professional Plan
Priority email/chat support (24h response)
4 remote support sessions/year
15% discount on parts and services
Annual printer health check
Price: 3000 EGP/year
Enterprise Plan
24/7 emergency support
Unlimited remote sessions
2 on-site visits/year
20% discount on all services
Customized training sessions
Price: Contact for quote
Need Immediate Assistance?
Our technical team is ready to help you resolve any 3D printing issues
